At Elite Massage Bali, safeguarding your personal privacy is one of our top priorities. This Privacy Policy outlines how we gather, utilize, and protect your details whenever you browse our website or book our mobile spa services.
1. Information We Gather
To provide seamless in-villa spa experiences, we may collect the following details from you:
- Personal Details: Information you voluntarily submit through our reservation forms, WhatsApp inquiries, or newsletter sign-ups, including your full name, email address, contact number, and villa location.
- Technical & Usage Data: Information generated automatically when navigating our site, such as your IP address, device specs, browser type, referral URLs, and pages visited.
2. How We Utilize Your Data
We use the gathered information strictly for legitimate operational purposes:
- Scheduling, confirming, and executing your requested massage appointments.
- Communicating appointment updates, therapist arrival times, and customer support queries.
- Sharing exclusive seasonal offers, spa packages, and promotional updates.
- Optimizing website performance, layout, and overall browsing experience.
3. Data Protection & Security
We employ industry-standard administrative and technical security measures to protect your personal details against unauthorized disclosure, alteration, or access. Our site utilizes SSL encryption technology to ensure data transmitted across our platform remains safe and confidential.
4. Cookie Policy
Our website employs cookies to enhance your online experience. Cookies are small data files saved on your browser or device that assist us in analyzing web traffic and user behavior. You retain full control to disable or block cookies in your browser settings, though doing so may limit full functionality on certain site features.
5. Third-Party Disclosure
We strictly do not trade, lease, or distribute your personal information to external third parties. We may only disclose your information if mandated by law, legally required by government authorities, or necessary to uphold our legal rights and safety.
6. Your Personal Rights
You hold full ownership over your data. You may request to review, update, or permanently remove your personal records stored in our database at any time. To exercise these rights, simply contact us through our official support channels.
7. Policy Revisions
We reserve the right to modify or adjust this Privacy Policy periodically to reflect changes in legal or operational practices. Any updates will be published on this page immediately, and we advise checking this section regularly.
8. Professional Conduct & Therapist Safety
Elite Massage Bali operates exclusively as a provider of strictly professional, therapeutic spa treatments. Any form of harassment, inappropriate conduct, or solicitation for non-therapeutic services is strictly prohibited. We prioritize the physical and emotional safety of our team at all times. If a client breaches these professional boundaries, our therapists reserve the right to halt the session immediately, and no refunds or compensations will be issued.